Privacy and Cookie Policy

Alexandra Parisi, based in Athens, at 35 Agorakritou str., 16341, with Tax Identification Number 072783107 of the Tax Office of Ilioypoli, with telephone number (+30) 694.4477.673 and (+30) 210.9939.049, and email address info@alexandraparisi.com (the“Designer”, “we”, “us” or “our”, as appropriate) attaches great importance to the protection, safety and lawful processing of your personal data, irrespective of the capacity in which you communicate or cooperate with us, such as prospective or active customers, consumers, website visitors, and suppliers.

When collecting or generally processing any of your personal data, we comply with all relevant rules and regulations, including the provisions of Regulation 2016/679/EU on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “GDPR”), and with the local framework, as in force from time to time, including for the avoidance of doubt Greek Law 4624/2019, as well as the decisions of the Hellenic Data Protection Authority (the “DPA”).

Please read carefully the terms of this Privacy and Personal Data Protection Policy (the “Policy"), whereby we explain in particular the ways we collect and process your data, what kind of data we collect, as well as your relevant rights.

In order for you to use our website and/or our services, you must previously accept the terms and conditions of this Policy, which shall also govern our contractual relationship. If you do not agree with our Policy please do not use our website and/or our services. If you have any questions or further requests, please contact us at info@alexandraparisi.com.

These terms of the Policy may be improved, updated or in any way modified, in whole or in part, at any time, so please review them regularly.

1. Data We Collect

1.1 We may collect and process your personal data when you contact us either by phone call or email, and/or purchase products from our e-shop (at alexandraparisi.com and hereinafter the “Site”), when you call us or email us to provide you with information about our products, services or our activity in general, in accordance with the relevant legislation. Such personal data may include the following: name and surname, postal address, phone number, email address, as well as billing address and other payment and billing information. The provision of some of the above personal information is mandatory if you wish to use our services and/or purchase products from our Site. If you do not provide such data, we will unfortunately not be able to provide our services.

1.2 Further, in the course of visiting our Site, we may also automatically collect, other data and technical information, such as your IP address, or your browser. Such technical information may consist of personal data. In general we will use such technical data for technical reasons, such as to protect our Site against cyber-attack and any kinds of misuse, and/or for statistical purposes upon rendering them anonymous or pseudonymous.

2. Ways We Collect Your Data

2.1 We collect your personal data when you visit our Site; when you create an account with us and when you log in to such account; when you place and order with us, when you contact us (by email or by telephone) either to request information or to place an order or to express an opinion or comment on our services and products; when you explicitly consent or subscribe to receive electronic information or other marketing material from us, including newsletters or notifications for promotional activities and offers; when you request to be notified when a product becomes available for pre-order or order; when you renew your preferences in your account; when you participate in any of our promotional competitions (e.g. giveaways); when you visit our Site through which we may collect, with your explicit consent, via cookies, information from your terminal device, such as your IP address, the type and version of your browser, etc.; and/or when we receive documents, requests, orders, petitions, warrants, etc. of third parties, such as supervisory, prosecutorial, judicial, tax authorities, to investigate crimes and protect you against fraud or the fight against all forms of crime and to prevent the infringement of legal property.

2.2 When you create an online account, and register with our Site, or when you log in to such account, we will collect, process and use your personal data pursuant to all applicable rules and regulations. When you undergo the process to place an order with us, to buy an item from our Site, you will be asked to fill out a form that contains obligatory and optional information. In this case, we will collect the data from the obligatory fields which is necessary for the processing, execution and completion of the order (in particular, your name and surname, address, logistics, pricing and paying method that you have chosen).

3. Processing Purposes (Lawfulness of Processing)

3.1 We will use your information for the following lawful processing purposes with your explicit consent which you can freely revoke at any time, or for the performance of a contract or pre-contractual relationship between you and us, or to serve our legitimate interests or to protect your vital interests, and in particular:

1. In the normal course of our business, in order to be able to manage your order, or for the provision of our services (e.g. regarding the crafting of customised products) or to answer questions and requests about our services, or for the purposes of customer support in general.
2. In order to be able to understand your personal preferences, in particular, for the purposes of crafting customised products.
3. For your convenience, so that we can facilitate you by re-providing the information you are interested in when you visit the Site again.
4. To contact you, following your explicit consent, and to send you information about the products and/or services that we believe you may be interested in. You may unsubscribe from communications at any time by sending an email to: info@alexandraparisi.com.
5. To validate your information and to verify that your data is correct and accurate.
6. To comply with any of our legal obligations.
7. To secure our rights, or for litigation purposes.

3.2 The use of the Site is not intended for use by minors below the legal age limit, which is 18 years in Greece. No one below the legal age can provide any personal data on or through our Site. We do not knowingly collect personal data from minors. If you are below the legal age limit, please do not visit our Site and do not send information about yourself to us, including your name, address, telephone number or email address. In the event that we find that we have collected personal data from minors without verifying the consent of their parents or guardians, this information will be deleted, with the relevant notification to the minor’s parent or guardian, to the extent feasible. If you think we may have information from or about minors, please contact us at: info@alexandraparisi.com. To the fullest extent permitted by all applicable laws and regulations, and without prejudice to any other provision of this Policy, we decline and reject any and all liability for any personal data submitted in violation of this term.

4. Duration of Storage

We will keep your personal data only for the minimum duration necessary, in accordance with all applicable rules and regulations. Should you choose to delete your account from our Site, we will erase your personal data within a reasonable time, which will not exceed 3 months. Regarding data deriving from bank records that are processed by the respective payment service provider, we will keep it only for the time required for the completion of the transactions. Data collected through cookies is stored for 12 months from the moment you consent to the use of cookies in our website.

5. Cookies

In accordance with the European ePrivacy Directive 2009/136/EC (which will be replaced by the ePrivacy Regulation) and the DPA recommendations dated 25.2.2020, our Site accepts the use of cookies. Cookies are online tools and text archives that help us ensure an easier and more pleasant experience for you, when you visit our Site. Cookies are only temporarily stored in our server when you visit our Site. Although most browsers automatically accept the use of cookies, you can always change the settings of your computer by choosing not to accept cookies, or to be asked to accept each of them separately. However, you should be aware that this will limit the range of browsing capabilities available to you on each website and your user experience.

6. Transfer of Your Data

We may share your personal data with third parties, when this is necessary for the performance of a contract or when we have a legitimate interest to do so. In particular, we may provide your personal data to third parties for the purposes of keeping the Site functional, as well as for the purposes of processing, executing and shipping your orders, verifying payment of your order, and/or executing our contracts. In order to comply with our contractual obligation, we will transfer only the data necessary. Finally, we may share your personal data in the following occasions:

• to governmental, police or other competent authorities, when required to do so by all applicable laws and regulations, in order to comply with any judicial order or other legal obligation, or to respond to a certain governmental request;
• when we believe, in good faith, that disclosure is necessary to protect our rights or property, your safety or the safety of others, or to assist in the investigation of theft or fraud. This includes exchanging information with other companies and organizations or police authorities for the purposes of protection against possible fraud and reducing the risk of stolen credit cards;
• to service providers and data processors we may use to provide or improve our services and support our business. In any case we will require such third parties to respect the security and confidentiality of your data and to handle it in accordance with all applicable laws and regulations, including the GDPR and Greek Law 4624/2019.

7. Security of your Data

We will process all your information with great care and respect, and make every effort to continuously adopt all reasonable technical and organizational measures to keep your personal data secure. We undertake to implement the best practices for collection, storage and processing of data and security measures to protect against unauthorized access, modification, disclosure or destruction of your personal data and data stored on our Site. In particular, we make every effort to keep your personal data in a safe place under the protection of encryption and security and protection software. However, keep in mind that while we take reasonable steps to protect your information, no internet site, no internet transmission, no computer system and no wireless connection is completely secure.

8. Your rights

8.1 We undertake to keep your personal data confidential and to ensure that you may exercise your rights. You have the right to access, rectify or delete your personal data. In certain cases, you might be entitled to object to us using your data or transferring your data. To exercise your rights, please contact us at info@alexandraparisi.com. In particular, you have the right to:

8.1.1 request access to your personal data that we hold; if you have registered an account with us, you may find this information at the respective section of your online account;

8.1.2 request us to rectify your personal data that we hold; if you have registered an account with us, you may access relevant data and update it yourself at the respective section of your online account;

8.1.3 request us to erase your personal data that we hold, to the extent, however, that such data is no longer necessary for the purposes for which we process the same, or when we are no longer permitted to process the same; and

8.1.4 request that we cancel or limit the processing of your personal data.

8.2 Also, when you have given us your consent to process your personal data, you may withdraw this consent at any time, by contacting us at info@alexandraparisi.com.

8.3 When we process your data based on your consent or for the purposes of a contract, you have the right to request the portability of your personal data, in which case, you have the right to receive your data that we hold in a structured, commonly used format, to be able to transmit the same to another entity.

8.4 When we process your data based on our legitimate interest, you have the right to object to such processing of your personal data.

8.5 We inform you that you have the right to contact the competent authority (DPA in Greece) at https://www.dpa.gr, in order to file a complaint.

9. Links to third party websites

Our Site may contain links that lead to websites of third parties, which are independent from us, (such as payment service providers etc.) which are operated and maintained exclusively by them, and which we do not control. Therefore, we assume absolutely no responsibility for the content, actions or policies of such third-party websites. Please read the respective data protection policies on the websites you visit carefully, as they may differ significantly from ours.