Terms Of Use And Purchase

1. INTRODUCTION

1.1 Alexandra Parisi is a fashion designer, creator and seller based in Athens, at 35 Agorakritou str., 16341, with Tax Identification Number 072783107 of the Tax Office of Ilioypoli, with telephone number (+30) 694.4477.673 and (+30) 210.9939.049, and email address info@alexandraparisi.com (the “Designer”, “we”, “us” or “our”, as appropriate).

1.2 The Designer’s website (alexandraparisi.com and hereinafter the “Site”) and related services are made available to you in accordance with the present Terms of Use and Purchase, in conjunction with any other rules posted on the Site, including the Privacy and Personal Data Protection Policy (the “Privacy Policy” and collectively with the present Terms of Use and Purchase referred to as the “Terms”).

1.3 Please read the Terms (including the Terms of Use and Purchase and the Privacy Policy) carefully, before using the Site. If you do not agree, you must not use this Site. By using our Site and placing an order through the Site, you acknowledge, agree and accept that you are bound by the Terms.

2. REGISTRATION

2.1 To use some of the services or features made available to you on this Site you might need to register for an account. You can register with us by creating an account at the “CREATE AN ACCOUNT” section of the Site. Here are the some of the benefits you’ll be able to enjoy by registering with us:

• Track your orders and review past purchases;
• Build your very own wish list;
• Add sold out items to your wish list, so you can see if more stock arrives; and
• Save your address and card details so you can shop even quicker next time.

2.2 The account password you create should be unique and kept secure. In the case of any breach of security or unauthorized use of your account, please notify us immediately at the following e-mail address: info@alexandraparisi.com. When you register, you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address: info@alexandraparisi.com. Similarly, should you have any issues with your account or need any help in relation to it, you may contact us at the following e-mail address: info@alexandraparisi.com. Please note, however, that we can only communicate with the named account holder in relation to any questions, changes or cancellation of an account. If you have forgotten your password, click here to change it. For security reasons, we are unable to send your password via email.

3. ELIGIBILITY TO PURCHASE

3.1 In order to make purchases on the Site you will be required to provide your personal details. You must provide, in particular, your first and last name, street address, city and state, postal code, country, and contact information. In addition, you will be required to provide payment details. If you do not provide the necessary information, you cannot place an order.

3.2 When placing an order through the Site you represent, warrant and agree that:

1. you provide us with your name and surname, street address, city and state, postal code, country, and contact information, and that such personal information you provided is both accurate and true;
2. we may contact you if necessary, and in accordance with our Privacy Policy;
3. you are at least 18 years old;
4. you are the holder of a valid credit/debit card and that the payment details are both valid and correct;
5. you are the person referred to in the billing information provided;
6. you place only valid enquires and orders through the Site; if we reasonably consider that you have placed a false or fraudulent order through our Site, we reserve the right to cancel such order and inform the competent authorities;
7. you have accepted the present Terms of Use and Purchase and our Privacy Policy; and
8. the products you purchased are for personal or gift use and will not be re-sold, used for commercial purposes or any other commercial benefit.

3.3 The Site is available only to those who meet the terms of eligibility set out in the Terms, who have been issued and hold a valid credit/debit card by a bank acceptable to us, and who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the products which they purchase. We reserve the right to restrict multiple quantities of the same item being purchased by and/or shipped to the same customer and/or postal address.

4. SERVICE AVAILABILITY

Items offered through our Site are only available in Greece and to member states of the European Union (EU). If you wish to order items through this Site from another country and/or for delivery to a non-EU country, please contact us at the following e-mail address: info@alexandraparisi.com.

5. PLACING AN ORDER

5.1 The products and details contained in our Site do not constitute an offer for sale, but rather an invitation. No contract is concluded between you and us in relation to any product, unless we have expressly accepted your order. However, if we do not accept your order and you have already been charged, we will reimburse you the amount in full.

5.2 You can place an order by entering all required information throughout the ordering process, which entails the following steps:

1. Choose the product of your interest;
2. Choose your size numeric;
3. Confirm quantity;
4. Click on the “add to cart” button;
5. Once you have selected all the items you wish to purchase, click on the “my cart” button and then click on “go to checkout” to proceed;
6. Fill in all required information and select “next”;
7. Enter a discount code if you have one;
8. Select a Payment Method; and
9. Click on the “place order” button.

5.3 Upon completion of the ordering process, you will receive an email from us confirming the receipt of your order (the “order confirmation”). Please note, however, that the order confirmation does not signify that your order has been accepted by us. All orders remain subject to our acceptance and availability. You will be notified that we have accepted your order via separate email, whereby we are confirming that the item(s) of your order have been dispatched and provide you with the tracking number for your order (the “shipping confirmation”). The contract between you and us is concluded once we have sent you the shipping confirmation. Therefore, the contract is concluded in Athens, Greece. Please note that only the items contained in the shipping confirmation are subject to the contract between you and us. We reserve the right not to provide you with any other item, save for those included in the shipping confirmation.

5.4 We reserve the right to withdraw items from the Site at any time, and/or to remove or edit any material and/or content of the Site. Exceptional circumstances may arise that command us to refuse to process an order, even after we have sent you the shipping confirmation. We explicitly reserve the right to do this at any time at our complete discretion. In this context, we accept no liability towards you or any third party deriving from or arising out of or in connection with such withdrawal, removal or edit of any item, material or content of this Site, or such refusal to process and/or accept an order upon sending a shipping confirmation.

5.5 You may cancel your order, or change the delivery address or payment method by emailing us at the following e-mail address: info@alexandraparisi.com. However, please note you have this option only until the moment we send you the shipping confirmation. After this point, no cancellations or changes to your order are possible.

5.6 You may place an order either by registering with us (see in particular clause 2 hereof), or as a guest. In the latter scenario, we will only request that data which are essential in order to process your order.

6. PRODUCT AVAILABILITY

6.1 All orders remain subject to our acceptance and availability, as per clause 5.3. hereof, and items in your shopping basket are not reserved and may be purchased by other customers. To the extent that there are no more items of the item you ordered left in stock, we reserve the right to inform you on substitute products of at least the same quality and value that you may order. Alternatively, if you do not wish to order such substitute products, we will reimburse you the amount that you may have paid.

6.2 When a product is tagged with the label “coming soon”, this indicates that we are waiting for shipments from our suppliers, in which case, you have the option of making an advance payment for an advance purchase by contacting our customer service, either by email at info@alexandraparisi.com or by calling us at (+30) 694.4477.673 and (+30) 210.9939.049, Monday–Friday 9.00am-5.00pm (CET). This will ensure that you receive this item in priority, once stock is available. Your rights regarding an advance purchase are the same as those for any other purchase with us. Alternatively, you may simply choose to register your email address for notification of arrival of selected items not held in stock. In this case we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that certain products that are in particularly high demand might sell out again by the time you receive our email.

6.3 Some of our items might be available only upon request, which means that we will order the required material and craft them based on your specific order and preferences. In this case they will be tagged with the label “Exclusive”. Items marked as exclusive are non-returnable and non-refundable. This does not affect your statutory rights in case of a defective product. This clause 6.3 shall be read in conjunction with clause 12 (‘Customised Items’) hereof.

7. PRICING

7.1 The price of the items in the Site is shown in Euro (€) currency and is inclusive of Value Added Tax (VAT). Please note that the prices on this Site do not include delivery costs, which will be calculated and added to the total amount due, upon completion of your order. Please refer to clause 11 in conjunction with Annex 2 (‘Shipping Information’) to find out more about delivery costs.

7.2 The prices may change at any time. However, except as set out below in this clause 7 (‘Pricing’), the changes shall not affect orders for which a shipping confirmation has been sent.

7.3 The price will always be shown in the Site, except in case of an obvious error. Although we make every effort to ensure that the prices shown in the Site are correct and accurate, errors may occur. In case we discover an error in the price of any of the items you have ordered, we will notify you as soon as possible. In this scenario, you have 2 options: (i) you may either confirm your order and pay the remaining amount, or (ii) you may cancel it. If we are unable to reach you, we will cancel the order and reimburse you in full for any amounts paid.

7.4 We are not obliged to provide you with items at an incorrect lower price (even after sending a shipping confirmation), to the extent that the error in price is obvious, and all amounts paid by you will be reimbursed.

8. PAYMENT

8.1 As a payment method, you may choose between Visa, MasterCard, Paypal, and bank deposit. Also, you may pay (in full or in part) the purchase price with a gift card (for more information on the use of gift cards, please refer to clause 13 hereof). Exclusively for orders being delivered to Greece, and in addition to the previous payment methods, you may choose to pay with cash on delivery. For the avoidance of doubts, cash on delivery in not available to orders being delivered outside Greece.

8.2 To minimize the risk or non-authorised access, your card issuer may undertake a security check in order to confirm the identity of the person placing the order. When you click “authorize payment”, you are confirming that the (credit or debit) card is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. If the issuer of your payment card refuses to authorise payment to us, we will be unable to conclude any contract with you and we will not be liable for any delay or non-delivery.

8.3 The charge on your card will be made when your order leaves our premises. If your card is not charged in Euros but in other currencies, you will be charged in accordance with the exchange rate applicable on the day your card issuer proceeds with the transaction. In case you selected to pay via Paypal, the charge will be made at the time we confirm your order.

8.4 Please note that although we take reasonable care to ensure the security of our Site, including the security of the details of your order and payment, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

8.5 Regarding the cash on delivery payment method, this is only available to deliveries in Greece for orders up to five hundred (500,00) euros and bears a flat charge of 1.5 euros. Payment will be collected at the time of delivery by the carrier. Please ensure that someone will be present at the address designated in your order between 9 am and 5 pm to sign and pay for the delivery.

8.6 8.6. Regarding the bank deposit payment method, please address your payment to the following bank account details: Bank Name: National Bank of Greece IBAN: GR0401100860000008600668779 SWIFT: ETHNGRAA Beneficiary: Parisi Alexandra Panagiotis For your convenience and in order to avoid delays, please reference your order number in your payment. Also, please note that your order will be processed as soon as your payment is cleared, which might take up to 2 working days depending on bank’s procedures. Alternatively, you can send your payment confirmation to info@alexandraparisi.com for immediate processing of your order.

9. RETURNS AND EXCHANGES

9.1 If for any reason you are not satisfied with a purchase, the item(s) can be returned for a product exchange, store credit or refund within 14 calendar days of the order’s delivery date. Please note that you shall not have the right to exchange, refund or use the amount paid as store credit in case you have ordered items that have been labelled as “Non-Returnable” or “Exclusive” in the product description, which are usually seasonal or customised items, or items that are not suitable for return due to hygienic reasons and concerns.

9.2 When returning the item(s) to us, either in the context and for the purposes of product exchange, store credit, or refund, you shall arrange for the product to be sent to us, in which case you shall assume the risk of returning the item(s).

9.3 You have the right to withdraw from the contract, except for those products mentioned in clause 12 (‘Customised Items’) below, for which the right to withdraw is excluded, within 14 calendar days (the “withdrawal period”), and request refund without giving any reason. For returns or exchanges for items purchased using a gift card, please refer to clause 13 (‘Gift Cards’).

9.4 The withdrawal period commences from the day on which you or a third party indicated by you acquires physical possession or control of the items, or in case of multiple items contained in a single order that are delivered separately, after 14 calendar days from the day on which you or a third party indicated by you (other than the carrier) acquires physical possession or control of the last item.

9.5 If you wish to exercise your right to withdraw and request refund, please notify us in the postal address mentioned in clause 1 (‘Introduction’) hereof of your decision to withdraw from our contract by an unequivocal statement. For these purposes, you may use the draft withdrawal form set out in Annex 1 (‘Withdrawal Form’) attached hereto and constituting an inseparable part of the present Terms of Use and Purchase. You can also use the withdrawal form included in the parcel of your order. To meet the withdrawal deadline, please send your withdrawal statement before the lapse of the withdrawal period.

9.6 Please ensure that you send back or deliver the items to us without undue delay and in any case, no later than 14 days from the day on which you communicate your withdrawal statement. You shall bear the direct cost of returning such item(s), being liable for any diminished value of the items resulting from their handing, other than what is necessary to establish the nature, characteristics and functioning of the same.

9.7 If you exercise your right to withdraw and request refund, we will reimburse all payments you made, including the shipping costs (save for any other type of delivery you may have chosen other than the least expensive type of shipping offered) within 14 days from the day we received your withdrawal statement. You will be reimbursed in the same payment method as the one chosen by you in the respective (original) transaction. Please note that we may withhold reimbursement until we have received the items back or you have supplied evidence of having sent back such items.

9.8 If you exercise your right to withdraw and request refund, we will reimburse all payments you made, including the shipping costs (save for any other type of delivery you may have chosen other than the least expensive type of shipping offered) within 14 days from the day we received your withdrawal statement. You will be reimbursed in the same payment method as the one chosen by you in the respective (original) transaction. Please note that we may withhold reimbursement until we have received the items back or you have supplied evidence of having sent back such items.

9.9 We will only accept returns, exchanges (including through stored credit) or refunds, provided that all items returned to us are unused and with their tags attached. We will not accept any items that are damaged or soiled and we may send them back to you and/or refuse a refund, so please take good care of the item(s) while in your possession. More specifically, swimsuits, bikini bottoms and lingerie should be tried on over underwear and without removing the protective adhesive strip. We will not accept any returns of the above items in case the strip has been removed or in case the items are soiled. For hygienic reasons, we also do not accept returns of earrings purchased through our Site.

9.10 If you received a gift purchased through our Site and would like to return it, simply follow the instructions in the gift exchange card included in your gift. Please note that gifts can only be exchanged for items of an equal or higher value. Store credit and refunds do not apply.

9.11 For any queries about returns, exchanges and refunds, please contact our customer service at: info@alexandraparisi.com. Alternatively, you can call us at (+30) 694.4477.673 and (+30) 210.9939.049, Monday–Friday 9.00am-5.00pm (CET).

10. DEFECTIVE ITEMS

10.1 If you reasonably consider that at the moment of delivery the item is not as stipulated, you must contact us immediately at info@alexandraparisi.com or at (+30) 694.4477.673 and (+30) 210.9939.049, Monday–Friday 9.00am-5.00pm (CET), to provide the product details and the damage sustained, where we will indicate what you need to do.

10.2 You can return the item to us via ACS (for Greece), or via DHL (for other EU countries other than Greece). If you do not wish to use such carriers, you will bear the return cost. We will carefully examine the returned product and will notify you within a reasonable period if the product may be refunded or replaced (as appropriate).

10.3 In case of a defective item, the refunding or replacement thereof shall take place within 14 days from the date on which we confirmed to you that the refund or replacement of the product is going ahead.

10.4 The amounts paid for any items returned due to any damage or defect, when such damage or defect has been confirmed, will be reimbursed in full, including the shipping costs relating to the delivery of the item to you and return of it to us. The refund shall be effected in the same payment method as the one chosen by you in the respective (original) transaction. All rights recognized in current legislation shall be, in any case, ensured and respected.

11. DELIVERY

11.1 We aim to deliver your chosen item(s) to the place and person of your choice, in perfect condition and in the shortest possible time. Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone. As for the delivery of a virtual gift card, please refer to clause 13 (‘Gift Cards’).

11.2 For the purposes of these Terms, "delivery" shall be deemed (and the order shall be considered as “delivered”) as soon as you, or a third party indicated by you (other than the carrier) acquires physical possession and/or control of the item(s), which will be evidenced by the signing of the order’s receipt at the agreed delivery address. You will acquire ownership of such item(s) when we receive full payments for any and all amounts due, pertaining to your order (including, for the avoidance of doubts, of delivery costs, if these are to take place at a later time). Upon delivery of the purchased items evidenced by the signature as per the above, responsibility for the item(s) passes to you. If you have specified another person as recipient of the purchased item(s), then their signature serves as evidence of fulfilment of the delivery and the transfer of responsibility. Always check that the package is not damaged before signing.

11.3 In case we are unable to deliver the order to you, we will leave a note explaining where your order is and what you have to do to collect it from a safe place. If you do not collect your order within 30 days from the date your order has become available to be collected, and for reasons for which we are not responsible, we will assume that you wish to cancel the contract, which will then be deemed as terminated. Please note that the carriage resulting from such termination may involve a higher cost which we are entitled to charge you with. Please note that we do not deliver to P.O. boxes. This clause does not apply to virtual gift cards.

11.4 Deliveries of orders are carried out by ACS within Greece, and by DHL for shipments to the rest of EU countries. Please refer to our Annex 2 (‘Shipping Information’) for more information on shipping, including delivery costs and indicative delivery times. Please note that estimated delivery times shall be used exclusively as a guide and commence on the dispatch date. We are not to be held responsible and/or liable for delays in deliveries caused by weather conditions, or any other circumstances beyond our control.

12. CUSTOMISED ITEMS

12.1 We allow you to customize certain items, by selecting the exact text, fabrics, patterns and characters used or by self-configuring an item’s measurements (the “customised items”). Please note that because these items are customised to your preferences, they cannot be returned or exchanged. When placing an order for a customised item, you represent, warrant and guarantee that you are authorised to use the texts and other elements that form part of the customisation of the items and that you will be solely responsible for the customisation requested, acknowledging and accepting that we assume no responsibility to verify the lawfulness of such texts of other elements requested by you. In particular, we undertake no responsibility for any loss and/or damage directly or indirectly arising out of, or in connection with the customisation of a product against any third parties (individuals or public and private entities or bodies).

12.2 Please bear in mind that, due to technical or other issues outside our control, the colours, textures and actual sizes (except where a specific measurement is precisely the customisation selected by you) may differ from those shown on the Site.

12.3 We reserve the right to refuse your customisation or cancel orders for customised products if we consider or suspect that the customisation includes or consists of inappropriate content, property belonging to third parties, or other unlawful material.

12.4 When placing an order for a customised item, please bear in mind that the crafting and production of such item might take up to 15 business days.

13. GIFT CARDS

13.1 You can buy a virtual gift card from our Site for someone who will use it as stored credit to buy products from our Site (the “gift card” and the “recipient”, respectively). As soon as your order has been processed and fully paid, we will email the gift card to the recipient, at the email address you have specified. We will also send you a copy of the gift card as confirmation of your purchase. The virtual gift card will be considered delivered at the time of sending the same to the recipient’s email address specified by you.

13.2 It is your responsibility to ensure the accuracy and completeness of the information you provide about the recipient. We are not liable for any failure or incorrect delivery of the gift card, due to your failure to provide us with the correct, current and complete information of the recipient. We are not responsible or liable, in the event that a gift card was used without permission. We reserve the right to cancel a gift card if we deem such action necessary.

13.3 Gift cards are valid for up to 12 months as from their purchase date. Gift cards are non-returnable, non-transferable and cannot be exchanged for cash.

13.4 When the total amount of a recipient’s order is less than the value of the gift card, the remaining balance may be redeemed against subsequent orders. If the recipient’s order exceeds the value of the gift card, the recipient shall pay the remaining balance in any of the payment methods. If the recipient returns item(s) that have been purchased using a gift card, the refund will be credited to the recipient’s account as store credit and will be redeemed against subsequent orders. The recipient can check his/her gift card’s credit balance by contacting us via email at info@alexandraparisi.com, or by phone call at (+30) 694.4477.673 and (+30) 210.9939.049, Monday–Friday 9.00am-5.00pm (CET).

14. LIABILITY

14.1 Unless expressly provided otherwise in the Terms, our liability directly or indirectly deriving from, or arising out of, or in connection with any item acquired from and/or through the Site and/or the Designer, is strictly limited to the purchase price of same item.

14.2 To the extent permitted by all applicable laws, and unless expressly provided otherwise in the Terms, we will not accept liability for loss of income, loss of business, loss of profits, loss of forecast savings, and loss of sales.

14.3 We do not guarantee the accuracy of the information transmitted or obtained by means of the Site, unless we expressly indicate otherwise.

14.4 The items that we sell, especially artisan products, often bear the characteristics of the materials used when manufacturing them (e.g. variations in texture, knots and colour). Such characteristics shall not be considered as defects or damages. Please note that we always select high quality products, where natural characteristics are inevitable and should be appreciated as part of the individual appearance of an item.

14.5 This clause 14 (‘Liability’) does not affect your rights as a consumer and user, nor your right to withdraw from the contract.

15. FORCE MAJEURE

15.1 We are not to be held liable for any event of non-compliance or delay in compliance with any of our obligations when this is caused by events that are beyond our reasonable control (the “force majeure events”). Force majeure events include, in particular, strikes, or other forms of protest; civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war; inability to use trains, ships, aircraft, motorized transport or other means of transport, public or private; fire, explosion, storm, flood, earthquake, collapse, epidemic or any other natural disaster; strike, failure or accident in maritime or river transport, postal transport or any other type of transport; and inability to use public or private telecommunication systems.

15.2 Our obligations deriving from contracts are suspended throughout the duration that the force majeure event remains in effect, and for the fulfilment of our obligation we will be given an extension equal to the duration of the force majeure event.

16. INTELLECTUAL PROPERTY, CONTENT AND LINKS

16.1 Your use of the Site and its contents (i.e. graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site) grants you no rights in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to such content. Any reproduction or redistribution of such content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above to any other server, location or support for distribution, publication, or reproduction is expressly prohibited. However, you are permitted to make a copy for the purposes of viewing such content for your own personal use.

16.2 The Site may contain links to other websites and third-party materials, which are provided for informational purposes only. Please note that we have no control over the content of such websites or material and, therefore, accept no liability for any damage arising out of, or in connection with their use.

17. NO COMMERCIAL USE

The Site is intended and shall be used for personal non-commercial uses only. You may not use the Site, or any of its content, to promote or further any commercial purpose, including any advertising activity, unless you receive our explicit prior consent. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any of the content, software, items (whether customised or not), or services contained within the Site.

18. YOUR ACTIVITY

You agree that you will be personally responsible for your use of this Site and for all of your communication and/or activity on or through this Site. If we, based on our absolute discretion, consider that you are or have been engaged in prohibited activities, or that you have been disrespectful to other users, or otherwise violated any provisions of the Terms, we may deny you access to this Site on a temporary or permanent basis.

19. NO WAIVER

In case you breach the Terms and we take no action against you, we will still be entitled to use our rights in any other situation where you breach any of the Terms.

20. PARTIAL INVALIDITY CLAUSE

Should any of the clauses hereof, or any provision of the Terms be declared null and void, the remaining terms and conditions shall remain in effect without being affected by such declaration of annulment.

21. ENTIRE AGREEMENT

The Terms constitute the entire agreement between you and us as, concerning the purpose of the same, replacing any previous agreement or promise made between you and us verbally or in writing.

22. AMENDMENTS

We reserve the right to amend, supplement or update the Terms from time to time. You will be subject to the Terms in force at the time in which you use the Site or you placed an order with us. We encourage you to visit these Terms periodically to ensure that you are fully aware of them.

23. GOVERNING LAW AND JURISDICTION

All legal disputes arising out of or in connection with purchasing through the Site shall be governed exclusively by Greek law (EU law) and shall be subject to the competent courts of Athens, Greece.

24. INQUIRIES AND COMPLAINTS

24.1 For any inquiries about your order or to file a complaint, please contact our customer service at info@alexandraparisi.com.

24.2 In accordance with Directive (EC) 2013/11, EU residents that have a problem with a purchase made from this Site may refer to an Alternative Dispute Resolution. For more information, you can refer to the following website: https://webgate.ec.europa.eu/odr/main/?event=main.home.show

ANNEX 1 (Withdrawal Form)

(complete and return this form only if you wish to withdraw from the contract)

 

 

 

 

 

To: Alexandra Parisi

 

Address: 35 Agorakritou str., 16341, Athens

 

 

 

 

I hereby give notice that I withdraw from my contract of sale of the following item(s):

 

 

Code of item(s):
Received on:
Customer’s Name and Surname:
Customer’s Address:

 

 

 

 

 

 

 

_________________

Signature

 

 

Date: ___/___/_____

 

 

 

 

 

ANNEX 2 (Shipping Information)

Items to Greece are delivered by ACS, as follows:

Place of Delivery	Delivery Cost for orders up to 2 kilos*	Additional Delivery Costs per each additional kilo*	Delivery Times (in business days**)
Within the Attica Region	EUR 2.50 / 2kg	EUR 0.60 / 1kg	1
Continental Greece	EUR 3.00 / 2kg	EUR 0.80 / 1kg	1-2
Greek Islands	EUR 3.00 / 2kg	EUR 1.00 / 1kg	1-3
Difficult or Remote Locations	EUR 5.00 / 2kg	EUR 1.00 / 1kg	1-5
*Delivery Costs do not include 24% VAT. ** Business days do not include Saturdays, Sundays and public holidays.

 

 

 

 

Items to EU countries other than Greece are delivered by DHL, as follows:

Delivery Cost	Delivery Times (in business days*)
EUR 16	1-5
*Business days do not include Saturdays, Sundays and public holidays.